Platform Privacy Policy
Required information
Last modified on March 21, 2025
This privacy policy (the "Privacy Policy") is intended to inform Users and KOLs of the processing of their
personal data (hereinafter: “Personal Data”) that Kolsquare
carries out when they use the Platform as well as the rules that
Kolsquare applies when it processes this Personal Data as a
controller.
The Privacy Policy supplements the Platform's TOS. Capitalized
terms not defined in the Privacy Policy have the meaning given to them
in the TOS.
By using the Platform, the Users and KOL are bound by the Privacy
Policy, which can be modified or updated at any time. Any modification
will be posted on the Platform. Kolsquare invites the Users and KOL to
regularly consult the Privacy Policy. If the modifications or updates
concern elements for which the consent of the Users and KOLs was
required, Kolsquare will inform the Users in order to obtain their
consent again.
1. Who is the data controller?
The party responsible for collecting and processing your Personal Data
is Kolsquare, a simplified joint stock company (SAS) with capital of
19,116 euros, whose registered office is located at 124 rue
Réaumur - 75002 Paris, registered with the Paris Trade and
Companies Registry under number 529 297 483, represented by its
President, Mr. Quentin Bordage, which offers the Services (hereinafter
referred to together as “We”).
2. What personal data processing activities are implemented by
Kolsquare ?
When Kolsquare collects and processes the Personal Data of Users and
KOLs, it undertakes to treat them in accordance with the Law No. 78-17
of 6 January 1978 relating to data processing, files and freedoms, known
as "Informatique et Libertés" as well as Regulation
(EU) No. 2016/679 of 27 April 2016 on the protection of individuals with
regard to the processing of personal data and on the free movement of
such data (together, the "Applicable Regulation").
Kolsquare undertakes to collect and process Personal Data in a fair and
lawful manner, for the following precise and legitimate purposes and by
respecting the rights of the Users and KOLs.
Kolsquare uses the Personal Data of the Users and KOLs for:
-
the creation of an Account on the Platform (KOLs or Users). The
treatment is based on the CGU which bind the KOLs and Users to
Kolsquare;
-
the constitution of the database of the KOLs (including the KOLs not
registered on the Platform whose profile is public on social
networks). Kolsquare treats, in this case, the Personal Data of the
KOLs on the basis of its legitimate interest which consists of
enriching its data base with public information;
-
to allow the KOLs to manage their profile on Community and, in
particular, to measure their influence on their various social
networks, to receive offers of partnerships of the Customers, and to
enter into exchanges with the Users (legal basis: CGU which bind the
KOL and Kolsquare);
-
to allow the Users of the same Client to communicate and manage their
Campaigns and to exchange information with the KOLs as well as to
synchronize their Gmail account with the Platform (legal basis: CGU
which bind the Client and the Users to Kolsquare);
-
to allow the User to constitute research of the KOLs, to constitute
address books of KOLs, and to measure the performances of the Platform
Campaigns (legal basis: CGU which bind the Customer and the Users to
Kolsquare);
-
the management of the invoicing of the Platform Customers (legal
basis: GTC and contract which binds the Customer to Kolsquare);
-
the improvement of the Platform according to the feedbacks of the
Users and KOLs and to reduce problems of dysfunction of the Platform
(legal basis: legitimate interest of Kolsquare, which consists in
improving its products and services to answer the needs and/or
requests of the Users and/or KOLs);
-
measure and analyze the audience of the Platform as well as the
contents consulted, its performance, detect navigation problems, and
propose personalized contents (legal basis: legitimate interest of
Kolsquare, which consists of allowing the good functioning of the
Platform);
-
to manage the commercial relationship with the Customers and KOLs
and, if necessary, the prelitigation or litigation (legal basis:
execution of the contract with the Customers and legitimate interest
of Kolsquare in case of litigation);
-
organize the payment of KOL missions through our payment partner
(which may itself act as Merchant of Record where necessary by
integrating one or more payment providers into its tool) and manage
and supervise the financial flows involved;
-
the anonymization of the Accounts, if necessary, or of the Personal
Data of the KOLs in order to carry out analyses of the sector and
market or of demographic profiling (legal basis: legitimate interest
of Kolsquare, which consists of offering market studies);
-
respond to requests from KOLs or Users reporting inappropriate or
illegal content (legal basis: legal obligation of Kolsquare);
-
the withdrawal or removal from the database of KOLs who have not
complied with all or part of the GTC or no longer wish to be part of
the database of Kolsquare (legal basis: GTC that bind Kolsquare to
KOLs).
3. What data is processed by Kolsquare?
Within the framework of the Platform, Kolsquare collects the following Personal Data:
-
Identification data*: name, first name, date of birth,
nickname/alias, age, nationality, contact information, photographs,
videos, sound and physical description if applicable;
-
Personal life data*: social networks and/or sites used, publications
posted on social networks, lifestyle habits;
-
Data relating to professional life*(in particular with the assistance
of our payment service provider partner): CV, types of services,
URSSAF or SIRET number, APE code, profession; if applicable, the VAT
number, the identity of the company's legal representative and
information on the mission carried out for customers;
-
Economic and Financial Information: Remuneration and/or KOL estimate
for partnerships;
-
Connection data*: navigation data (cookies) and IP address;
-
if KOLs log into their Account from another social network's
account (such as Instagram, TikTok or Twitter), the social network may
disclose to Kolsquare the KOL's profile information as well as any
information the KOL has authorized to be disclosed;
-
Identification data*: name, first name, identifier and, if
applicable, photograph;
-
Work-related data: work email address, work phone number, position
and employer (Client);
-
Connection data*: navigation data (cookies) and IP address;
-
Any other information that the User transmits on the Platform.
Kolsquare collects Personal Data either directly from Users and / or
KOLs (during exchanges, including telephone, or via the forms of the
Site) or indirectly through third parties (Customer, websites, social
networks, third party cookies, etc.).
The Personal Data identified by an asterisk are mandatory for the use
of the Platform.
The Users and KOLs are required to provide Kolsquare with their data in
a sincere, accurate, and true manner and to update them as soon as
necessary.
4. What are the legal bases for the processing carried out?
According to the processing identified above, it is reminded that
Kolsquare's legal bases for processing Personal Data are
systematically the following:
- Performance of the contract between us (general terms of use or
general terms of subscription);
- Legal obligation;
- Legitimate interest;
- Consent (if applicable for cookies).
5. How long does Kolsquare keep the Personal Data?
Kolsquare keeps the Personal Data of the Users and KOLs during all the
time of their use of the Platform.
Kolsquare then keeps the Personal Data on an intermediate basis, with
restricted access, for a period of five (5) years, or, in case of
litigation, for the duration of the litigation.
6. What are the transfers of Personal Data made by Kolsquare?
Within the framework of the management of the Platform, Kolsquare can
transmit the Personal Data of the Users and KOLs to several recipients,
in particular its service providers and partners.
The recipients of the Personal Data of the Users and KOLs are the
following:
-
Users may receive Personal Data from KOLs while KOLs may receive
Personal Data from Users when the latter wish to contact them;
-
Google Cloud Platform, which is the host of the Platform and whose
servers are located in Belgium;
-
HubSpot and Salesforce, which are the customer relationship
management tools used by Kolsquare and whose servers are located in
the United States. Kolsquare has concluded with these providers the
standard contractual clauses of the European Commission to protect the
transfer of Personal Data to the United States;
-
Novity, which is Kolsquare’s service provider to constitute the
database of KOLs and whose servers are located in Madagascar.
Kolsquare and Novity have agreed to the European
Commission's standard contractual clauses for the protection of
Personal Data;
Google, when syncing the Gmail account to Kolsquare. In this case,
Kolsquare's use and transfer to any other application of information
received from Google APIs will comply with the Google API Services User Data Policy, including the limited use requirements ;
-
Any payment service provider likely to open a payment account
enabling the KOL to receive payment for missions carried out on the
Platform (as of the date hereof, the service provider selected is
Gigapay, which implements data processing in accordance with its own
privacy policy accessible via the following link: https://www.gigapay.co/legal/privacy-policy);
-
If Kolsquare is the object of a merger-acquisition or
merger-absorption by a third company, the Personal Data will be
transmitted to it. In this case, Kolsquare will inform the Users and
the KOLs.
Kolsquare has ensured the compliance with the RGPD of the treatments
carried out by its subcontractors. Kolsquare has put in place the
necessary measures with regard to the sensitivity of the data processed
to ensure their security and avoid, in particular, their disclosure to
unauthorized third parties.
If applicable within the framework of the tools we use, your data may
be transferred outside the European Union. The transfer of your data in
this context is secured using the following tools:
- either the data is transferred to a country that has been the subject
of an adequacy decision by the European Commission, in accordance with
Article 45 of the RGPD: in this case, this country ensures a level of
protection deemed sufficient and adequate to the provisions of the
RGPD.
- or the data is transferred to a country whose level of data
protection has not been recognized as adequate to the RGPD: in this case
such transfers are based on appropriate safeguards indicated in Article
46 of the RGPD, tailored to each provider, including but not limited to
the conclusion of standard contractual clauses approved by the European
Commission, the application of binding corporate rules or under an
approved certification mechanism.
- or the data is transferred on the basis of one of the appropriate
guarantees described in Chapter V of the RGPD.
7. Data security
Kolsquare implements the appropriate administrative, physical,
technical, and organizational measures to protect the Personal Data in
order to guarantee their confidentiality and a level of security
appropriate to the risks of accidental, unauthorized, or illegal access,
disclosure, alteration, loss, or destruction of Personal Data.
In the event that Kolsquare becomes aware of an illegal access or a
violation of the Personal Data stored on our servers or those of our
providers, or of an unauthorized access resulting in the realization of
high risks for the rights and fundamental freedoms of the Users and
KOLs, Kolsquare will take the necessary measures to limit the damage
that may result, will notify the National Commission of Computing and
Freedoms, and will inform the Users and KOLs.
8. Your rights
The Users and KOLs have various rights on their Personal Data. They can
exercise all or part of the following rights with Kolsquare:
-
right of access, which allows Users and KOLs to know which
information Kolsquare holds about them and the reasons why Kolsquare
uses it;
-
right to rectify or have rectified their Personal Data which would be
inaccurate or incomplete;
-
right to the erasure of their Personal Data. This right allows you to
obtain the erasure of data held by Kolsquare, except for data that
Kolsquare must retain to meet a legal obligation or to defend its
rights in court;
-
right to data portability, which allows Users and KOLs to receive
their Personal Data in a structured, commonly used, and readable
format, or to ask Kolsquare to transmit it to another company;
-
right to limit the processing of data. In this case, Kolsquare will
no longer use the data of the Users and KOLs but will be able to keep
them in order to meet its legal obligations or for the defense of its
legal rights;
-
right to oppose the processing of data when Kolsquare uses the data
of Users and KOLs for its legitimate interests. The Users and KOLs can
also object to the processing of their Personal Data for commercial
prospecting purposes, in particular by clicking on the link provided
for this purpose in the emails from Kolsquare;
-
the right to provide a digital will, i. e. instructions on the use of
the data of Users and KOLs after their death.
When Kolsquare uses the Personal Data of Users and KOLs with their
consent, Users and KOLs have the right to withdraw such consent at any
time, but this will not affect the lawfulness of the processing carried
out prior to the withdrawal of such consent.
Users can exercise their rights by writing to:
-
Kolsquare - data protection department - 124 rue Réamur -
75002 Paris -
France; or ✦ privacy@kolsquare.com.
Finally, Users and KOLs have the right to file a complaint with the
National Commission de l'Informatique et des Libertés
(CNIL).
9. Cookies
9.1. What is a cookie?
A cookie is a file that can be saved on the hard disk of your terminal
when the User consults the Site. These small files may contain, for
example, the language of the browser and the User's
preferences.
Kolsquare may place cookies on the terminals of Users to enable them to
navigate in optimal conditions on the Site and restore their preferences
when they are connected via their usual terminal as well as to create
statistics.
9.2. Cookies used by Kolsquare via the website
Kolsquare uses cookies:
-
of navigation, which are cookies necessary for the proper technical
functioning of the Site as they allow for the optimization of the
display of the content from each terminal and for the application of
security parameters ("_cfuid" cookies), which expire when the User closes his browser;
-
functional cookies, which are not essential to the proper functioning of the Site but
optimize the experience on the Site by allowing it to be adapted to
the User's terminal and by saving the User's choice regarding
the deposit of cookies. These cookies expire after one year;
-
analytics and audience measurement, which allow to follow the navigation
of the Users for the purpose of optimization. Kolsquare uses:
-
Google Analytics, a web analytics service provided by Google to
improve the operation of the Site. Google Analytics uses the data
collected, including the number of visitors, the origin and the
details of the pages that were visited, to track and study the use of
the Site, to prepare reports on activities. Google's privacy
policy is available under this link. The main cookies used are the following:
-
HubSpot, whose privacy policy is available at this link:
Users can accept or refuse the deposit of cookies on their terminal
using the banner provided for this purpose when they connect to the
Site.
Users may also, at any time, delete cookies from their computer
software and configure them to oppose their registration.
Kolsquare invites Users to refer to the help file of the navigation
software to establish the appropriate configuration. Browsing of the
Site without accepting cookies may be degraded.
9.3. Traffic data
Traffic data is generated when the User's terminal is connected to
the Internet and the Site.
These data may be used for statistical purposes in order to analyze
traffic on the Site and to improve it by adapting it to the needs of
Users. The traffic data are never used by Kolsquare by name.
10. Gmail Synchronization
Kolsquare’s use and transfer to any other app of information
received from Google APIs will adhere
11. Modifications
We may modify this policy at any time, in particular in order to comply
with any regulatory, legal, editorial or technical developments. These
modifications will apply as of the effective date of the modified
version. You are therefore invited to consult the latest version of this
policy on a regular basis. Nevertheless, we will keep you informed of
any significant changes to this privacy policy.